Website information

Privacy policy

Yorkshire Climate Services Ltd, trading as YCS, is responsible for the personal information submitted through this website.

Information we collect

When you make an enquiry, we may collect your name, business name, email address, telephone number, postcode, service requirements and any information you include in your message.

How we use it

We use this information to assess your enquiry, contact you, prepare quotations, provide requested services and maintain appropriate business records. We do not sell your information.

Our lawful basis

We process enquiry information because it is necessary to respond before entering into a contract and because we have a legitimate business interest in managing customer enquiries and services.

How long we keep it

We retain information only for as long as reasonably necessary for the enquiry, our business records and any applicable legal or accounting requirements.

Who receives it

Information is accessible only to authorised YCS personnel and service providers needed to operate the website and respond to enquiries. We may disclose information where required by law.

Your rights

You may ask us to access, correct or erase your personal information, restrict or object to its use, or raise a concern about how it is handled. Some rights depend on the circumstances and legal record-keeping requirements.

Contact us

Email privacy questions to enquiries@ycsinfo.co.uk. You may also complain to the UK Information Commissioner’s Office if you remain dissatisfied.

Last updated: 8 August 2026